Stay Connected. Stay Informed. Stay in the Game.

Frequently Asked Questions

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Have questions about practices, games, communication, or how to stay organized this season? You’re in the right place. South Burnaby Metro Club uses TeamLinkt—a free and easy-to-use team management app—to simplify how families, coaches, and players stay connected.


Through TeamLinkt, you’ll get real-time updates, schedules, team chat, attendance tracking, and event reminders—all in one place. Whether you’re new to the app or just need a refresher, this FAQ has everything you need to get set up and stay informed.

Explore the most common questions below to get the most out of your SBMC season—on and off the court.

  • Q1: What is TeamLinkt?

    A: TeamLinkt is a free app used by sports organizations to manage team schedules, communications, and player information. It works on both mobile and desktop and helps everyone stay organized in one central place.

  • Q2: How do I download the TeamLinkt app?

    A: You can download the TeamLinkt app for free from the App Store (iOS) or Google Play (Android). You can also use the platform via any web browser at teamlinkt.com.

  • Q3: How do I join my child’s team?

    A: After registration, you will receive an email invite with a link to join your team. Simply click the link and follow the instructions to set up your account. If you didn’t receive the invite, check your spam folder or contact your coach for access.

  • Q4: Can I add both parents or guardians to the same player profile?

    A: Yes! Once one parent is added, they can invite additional family members under the same player’s profile by going to the team roster and selecting “Add Family Member.”

  • Q5: Can I sync the schedule with my personal calendar?

    A: Yes! Inside the app, you’ll find a “Subscribe to Calendar” option which allows you to sync the team’s events to your Google, Apple, or Outlook calendar.

  • Q6: Will I get notifications if a game or practice changes?

    A: Absolutely. Make sure notifications are enabled in both your device settings and within the TeamLinkt app. You’ll receive alerts for schedule changes, messages, and important updates from your coach. Only if Your Coach puts practices or games.

  • Q7: What happens if I miss an RSVP or forget to respond?

    A: Coaches rely on RSVPs to plan lineups and ensure fair play. While forgetting once isn’t a big issue, we encourage families to regularly check the app and respond to event invitations promptly.

  • Q8: Is my family’s personal information safe on TeamLinkt?

    A: Yes. TeamLinkt uses secure encryption and does not sell your personal data. Only your assigned team members and coaches can view your information. SBMC also monitors data access closely.

  • Q9:What if we leave the club or season ends—what happens to our account?

    A: Your TeamLinkt account remains active and stores your past teams. You can refer back to them at any time or wait to be added to a new team in a future season. You don’t need to create a new account.

  • Q10: Is there a way to manage team snacks, rides, or volunteering?

    A: Yes! TeamLinkt has a “Tasks” feature where coaches or admins can post volunteer sign-ups—like snacks, scorekeeping, or driving. Families can claim tasks right from the app.